Samsung’s latest Galaxy S24 Ultra, launched to much fanfare on January 17 and internationally released on January 31, is facing an unexpected setback. Within a mere week of activation, a user has encountered the notorious Green Line issue. This problem has plagued previous Samsung flagships like the Galaxy S20 Plus, S21 Ultra, and Note 20 Ultra.
Details:
A Redditor recently shared an image highlighting the predicament of a Galaxy S24 Ultra unit afflicted by a vertical Green line on the display. Adding to the concern, a bold White line has also appeared horizontally. While similar issues in the past have been attributed to accidental drops, the user vehemently denies any mishandling, emphasizing the phone’s brand-new status and careful usage.
Resolution:
Fortunately, since the device is only six days old, the user is entitled to a replacement unit from Samsung. To address this issue, the consumer is advised to approach a nearby authorized service center and communicate the problem to brand engineers. If identified as a manufacturing defect, the handset will be promptly replaced.
Conclusion:
Despite the initial excitement surrounding the Galaxy S24 Ultra, this unexpected Green line issue serves as a reminder for early adopters to be vigilant. Samsung’s prompt replacement policy for manufacturing defects ensures users can enjoy their new devices without prolonged disruptions.